Finance

Debt Recovery, The Financial Year, The Calendar Year and Timing.

The debt collection industry faces many challenges every day. The industry continues to transform due to rapidly changing technology, regulations, and outside factors, and collection agencies must adapt.  Many of these regulations are unknown to most businesses and as a result, many debtors dig their heals in, using the offence...
Finance

How To Avoid Debt Collection Phishing Scamb

Consumer complaints about debt recovery are regularly among the top kind reported to government and legal agencies. These agencies have reported that fake debt collectors from fake debt collection agencies use several deceptive and abusive methods to make their customers pay up, including repeated calls, verbal harangues, and threats to...
Business

Communication Compliance in a Post-Covid World

Amid the shift to remote working during the pandemic, challenges in communication became more prominent. There were discussions about policies in call monitoring as businesses started using video conferencing tools to host internal meetings and utilize new communication methods like mobile instant messaging applications. These new communication channels like WhatsApp,...